EJR Pass can be sold worldwide as e-ticket.
USA Agents can issue both: paper and e-ticket.
EJR Pass can be used on any EJR
railway lines including Shinkansen and other limited express, express,
and
local trains. For exceptions please see below under
“Validity”. |
|
|
JR EAST
PASS
|
|
Pass
|
Type
|
Train
|
Dep.
|
Arr.
|
Class
|
FBC
|
|
JR East Flexi Pass Special
*
|
3 days in 1
month
|
9983
|
XZJ
|
XZP
|
Y
|
Y3EJR
|
|
JR East Flexi Pass
|
4 days in 1
month
|
9984
|
XZJ
|
XZP
|
F
Y
|
Y4EJR
|
|
JR East Consecutive Pass
|
5 days
|
9985
|
XZJ
|
XZP
|
F
Y
|
Y5EJR
|
|
JR East Consecutive Pass
|
10 days
|
9990
|
XZJ
|
XZP
|
F
Y
|
Y10EJR
|
The 3-day Pass is only promotional product available for:
- Sales Period: July 24th - November 20th, 2008.
- Exchange Period: Monday, September 1st 2008 through Monday, December 1st 2008.
- Validity: A flexible 3-day pass for Ordinary (coach) cars.
The pass can be used on any 3 days that the customer wish within a one-month period. It is valid on any JR East trains.
- Travel: September 1st to December 31st, 2008
*There is no Green (first class) version of this pass.
*There is no special youth rate: children age 12 and above pay the adult price.
|
Booking Classes
F – First Class / ‘Green Class’;
Y – Standard Class / ‘Ordinary Class’.
Passenger Type Discount
Child (age 6-11)
|
50% |
Youth (age 12-25)
|
20% or 21.875% for a 10-day pass
No Youth discount for "Green Class" and 3-day pass
|
Refunds
Passenger
may obtain a refund for the Exchange Voucher at the office or travel
agent that
issued it within one year from the issue according to the regulation of
each
sales office. An EJR PASS can be refunded at the nearest East Japan Rail
PASS
exchange office in Japan only within the validity period and before the
first
date of use (in case of flexible pass before the first date of use),
with a 10%
handling fee deducted from the refund. No refund can be made for any
reason
after the first date of use.
Commission
8 %
Exchange Rules
EJR Pass has to be collected at one of exchange offices in East Japan within 3 months from the travel date in the PNR. Passenger will need to have a valid passport and a valid visa.
Exchange
Offices
£
Exchange offices in Japan:
| Station |
Office |
Office Hours |
Days Closed |
| Aomori |
Travel
Service Center |
10:00-18:00 |
None |
| Hachinohe |
Travel
Service Center |
10:00-17:30 |
None |
| Akita |
Travel
Service Center |
10:30-18:00 |
None |
| Sendai |
Travel
Service Center |
10:00-19:00 |
None |
| Yamagata |
Travel
Service Center |
10:00-18:00 |
None |
| Fukushima |
Travel
Service Center |
10:30-19:00 |
None |
| Niigata |
Travel
Service Center |
10:00-19:00 |
None |
| Nagano |
Travel
Service Center |
10:00-19:00 |
None |
| Narita Airport |
Travel
Service Center |
9:30-19:00 |
None |
| Ticket Office |
6:30-9:30 |
| 19:00-21:45 |
| Airport Terminal 2 |
Travel
Service Center |
10:30-20:00 |
None |
| Ticket Office |
6:30-10:30 |
| 20:00-21:45 |
| Tokyo |
Exchange:JAPAN
RAIL PASS Excange Corner (Yaesu North) |
7:30-20:30 |
None |
| Sales:Ticket Office (Yaesu North) |
7:00-21:00 |
| Shinagawa |
Exchange:Information
Center (Central) |
9:00-19:00 |
None |
| Sales:Travel Service Center |
9:30-20:00 |
| Ueno |
Travel
Service Center |
10:30-20:00 |
None |
| Shinjuku |
Travel
Service Center (East) |
9:30-20:00 |
None |
| Shibuya |
Exchange:Information
Center (South) |
10:00-18:30 |
None |
| Sales:Travel Service Center |
11:00-20:00 |
| Ikebukuro |
Exchange:Information
Center (Central) |
9:30-18:00 |
None |
| Sales:Travel Service Center (West) |
9:30-20:00 |
| Yokohama |
Travel
Service Center |
11:00-20:00 |
None |
Validity
The EAST JAPAN RAIL PASS is valid for travel on all
of the 72 railway lines of JR EAST:
- limited
express trains (except
private compartments or berths), including
Shinkansen super express trains;
- express trains
(except berths, etc.);
- local
trains (except
"Liner"/"Home Liner").
-
(for trains referred to in parentheses above, passenger must pay the
respective additional charges in addition to the limited express or
ordinary express charge. In this case, the PASS is valid for the basic
fare only.)
- Some EJR trains also travel on other companies Lines.Passengers using such trains traveling on non-EJR lines must pay the respective fares and charges applicable to the distances traveled on such lines.Please note the names of the following EJR line trains that travel on non-EJR line."Super-Hakucho, Hakucho", "Raicho, Hokuetsu" and "Shinano".
However, Passengers using JR EAST trains on non-EJR lines of the Izu Kyuko Line(Super-View Odoriko,Odoriko), Hokuetsu Kyuko Line(Hakutaka,between Echigoyuzawa and Naoetsu) and the Tobu-Nikko Line (Nikko, Specia Nikko, Kinugawa and Spacia Kinugawa trains) are fully covered by the pass.
The EJR PASS is not valid for the Tokaido
Shinkansen and the Sanyo Shinkansen lines,
which connect Tokyo
and western Japan
cities,
such as Kyoto, Osaka,
or Fukuoka, and
which start from Tokyo station
like EJR's five Shinkansen lines. The Tokaido Shinkansen and Sanyo
Shinkansen lines
are run respectively by JR CENTRAL and JR WEST. (Between Tokyo
and Atami, use "Odoriko",
"Super-view Odoriko", or local trains.)
For
more info on East Japan Rail, please refer to http://www.jreast.co.jp/e/
Train
Accommodations
Many EJR trains
have Green Cars (first class cars). Most trains have also ordinary cars
(standard class cars). Holders of the Green-type (F booking class) JR
EAST PASS
may use the Green cars or ordinary cars. Holers of the Ordinary-type (Y
booking
class) EJR PASS may only use the ordinary cars.
|
Trains
|
Accommodations
|
Green
PASS
(F
class)
|
Ordinary
PASS
(Y class)
|
|
Shinkansen
|
Green
CAR
|
No
extra charge
|
Extra
charge
|
|
Ordinary
Car
|
No
extra charge
|
No
extra charge
|
|
Green
private compartment
|
Extra
charge
|
Extra
charge
|
|
Ordinary
private compartment
|
Extra
charge
|
Extra
charge
|
|
Limited
Express and Ordinary Express
|
Green
CAR
|
No
extra charge
|
Extra
charge
|
|
Ordinary
Car
|
No
extra charge
|
No
extra charge
|
|
Green
private compartment
|
Extra
charge
|
Extra
charge
|
|
Sleeper
Car
|
Extra
charge
|
Extra
charge
|
|
Local
|
Green
CAR
|
No
extra charge
|
Extra
charge
|
|
Ordinary
Car
|
No
extra charge
|
No
extra charge
|
Purchase and Eligibility
AVAILABLE FOR EVERYONE, EXCEPT JAPANESE PASSPORT HOLDERS.
Passenger will need to present the passport. The passport must contain a Temporary Visitor (sightseeing or similar purpose) stamp or sticker showing permission to stay of 15 or 90 days issued by Japanese Immigration Bureau. The stamp or sticker is placed in the passenger passport by an immigration officer upon arrival to Japan. Only those with the passport bearing the stamp or sticker may use EJR PASS.
Other Conditions of Use
- AVAILABLE FOR EVERYONE, EXCEPT JAPANESE PASSPORT HOLDERS.
- The EJR PASS may
only be used by
the person whose name appears on the face of the PASS.
Passenger must
carry
his/her passport at all times during the trip and be prepared to
present it
when requested.
- The starting date of
validity of the EJR PASS cannot be changed.
- Exchange Voucher and
PASS cannot be
reissued if it is lost or stolen.
- The PASS cannot be
refunded or extended
due to interruptions in train service, late departures or any
other
reasons.
- These and other usage
conditions are
based on the EJR passenger transportation regulations and
Japanese
laws.
The validity of the Exchange Voucher before passenger
exchanges it for
the EJR PASS is based on the regulations of the company that issues the
Voucher.
- Any violation of these
conditions of
use and regulations will render the PASS void and the PASS
will be
confiscated.
In the event of such violation a fine of three times the fares and
changes for
all sections traveled shell be collected.
- The contents of this
pamphlet are subject to change without notice. JR EAST will not
make a
refund
or compensation in the event of such change.
Making Seat Reservations
The seat can be reserved without extra charge. Visit the website
“JR-EAST Shinkansen Reservation”for JR EAST Shinkansen and major
Limited Express Train in adavance using the internet.
This service is provided by EJR, and is available for reserving Ordinary (Coach Class) or Green Car (First-Class) seats on the Tohoku Shinkansen ("Hayate", "Max,Yamabiko", "Yamabiko", "Max Nasuno" and "Nasuno"), Akita Shinkansen ("Komachi"), Yamagata Shinkansen ("Tsubasa"), Joetsu Shinkansen ("Max Toki", "Toki", "Max Tanigawa" and "Tanigawa"), and Nagano Shinkansen ("Asama").
* Reservations cannot be made for the Tokaido & Sanyo Shinkansen, or for the Kyushu Shinkansen.
This site is not available for tickets to Nagoya, Kyoto, Osaka, Hiroshima and other cities on those lines.
It can also be used on the Narita Express (between the Tokyo metropolitan area and Narita International Airport), and Limited Express trains on the Joban Line ("Super Hitachi" and "Fresh Hitachi" : between the Tokyo metropolitan area and Mito/Iwaki area), the Chuo Line ("Super Azusa", "Azusa" and "Kaiji" : between the Tokyo metropolitan area and Kofu/Matsumoto area), and the Tokaido Line ("Super View Odoriko" and "Odoriko" : between the Tokyo metropolitan area and Atami/Ito area).
For more detail,
http://jreast-shinkansen-reservation.eki-net.com
The seat reservation also can be done in Japan. Visit a EJR Travel Service Center (View Plaza) or JR…
If passenger boards
a train without a reserved-seat ticket, or if the reserved-seating area
of the
train is full, the passenger will have to travel in the
non-reserved-seating
area. If this happens, the difference in fare between reserved seat and
non-reserved seat will not be refunded. When using trains on which the
seat
reservation is mandatory such as the Tohoku Shinkansen Hayate, Akita
Shinkansen
Komachi and Narita Express, the passenger will not be permitted to
board
without seat reservation.
NOTE:
With
the EAST JAPAN RAIL
PASS
and reserved-seat ticket passenger cannot pass an automatic ticket
gate. Please
proceed to a staff attended gate instead.
Maps
The rail passes are filed as pseudo trains/flights between XZJ (Rail)
and XZP (Pass). When the availability request is made for travel
between these two points at any chosen date, the display will show the
number of available "rail pass trains". Each train represents a rail
pass type as per the table above. The date of travel indicates the date
when the pass validity starts. The booking class F represents first
class pass while the booking class Y represents the standard (coach)
class.
From the availability display the pass can be booked and put into a
PNR. Once in the PNR the Pass can be auto priced as any other flight or
train. Each rail pass train has a corresponding fare basis code and a
fare (rail pass price) associated with it. Each rail pass requires only
1 booking. A Rail Pass segment cannot be ticketed with any other
segment. The ticket issued must be exchanged for JR East Pass at
exchange office in Japan within three months of purchase.
Tickets are sold the same way as any regular airline : availability
display, booking, attaching the fare record and finally ticketing - all
are based on the regular PNR.
