{"id":24,"date":"2015-12-22T19:41:33","date_gmt":"2015-12-22T19:41:33","guid":{"rendered":"http:\/\/test.accesrail.com\/?page_id=24"},"modified":"2025-10-03T13:20:18","modified_gmt":"2025-10-03T13:20:18","slug":"renfe","status":"publish","type":"page","link":"https:\/\/www.accesrail.com\/fr\/products\/renfe\/","title":{"rendered":"Billets \u00e9lectroniques Renfe"},"content":{"rendered":"<div class=\"row\">\n<p><!--\n\n\n<div class=\"col-md-9 col-sm-9\">\n\n--><\/p>\n<ul class=\"nav nav-tabs\">\n<li class=\"active\"><a href=\"#tab_1_1\" data-toggle=\"tab\">Product Information<\/a><\/li>\n<li class=\"\"><a href=\"#tab_1_2\" data-toggle=\"tab\">Availability<\/a><\/li>\n<li class=\"\"><a href=\"#tab_1_3\" data-toggle=\"tab\">Booking Information<\/a><\/li>\n<li class=\"\"><a href=\"#tab_1_4\" data-toggle=\"tab\">Check-in and Travel<\/a><\/li>\n<li class=\"\"><a href=\"#tab_1_5\" data-toggle=\"tab\">Sales Manual<\/a><\/li>\n<\/ul>\n<div class=\"tab-content\">\n<div id=\"tab_1_1\" class=\"tab-pane fade active in\">\n<div style=\"clear: both; text-align: right;\"><a href=\"https:\/\/accesrail.com\/partners\/renfe\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-462 size-full\" src=\"\/wp-content\/uploads\/2015\/12\/logo-renfe.png\" alt=\"\" width=\"150\" height=\"50\" \/><\/a><\/div>\n<h3>Notice<\/h3>\n<ul>\n<li>At the time of check-in on accesrail.com the passenger must print their Renfe ticket (boarding pass), as without their printed Renfe ticket they will not be able to board the train. It is important to note that printing Renfe tickets at the train station is not an option.<\/li>\n<li>After train departure Renfe tickets are 100% non refundable; prior to departure penalties apply according to the tariff rules.<\/li>\n<\/ul>\n<h3>About<\/h3>\n<p>Renfe, the state-owned rail transport provider of Spain, offers air-rail interlining and standalone booking with AccesRail 9B\/450.<\/p>\n<h3>Destinations<\/h3>\n<p>Renfe\u2019s E-ticket 9B segments are typically to\/from Madrid or Barcelona and one of the following stations:<\/p>\n<table class=\"table table-striped table-bordered table-hover\">\n<thead>\n<tr>\n<th scope=\"col\">Madrid (XTI\/MAD)<\/th>\n<th scope=\"col\">Madrid (XOC\/MAD)<\/th>\n<th scope=\"col\">Barcelona (BCN)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n<ul>\n<li>Albacete (EEM)<\/li>\n<li>Leon (EEU)<\/li>\n<li>Santiago De Compostela (JBU)<\/li>\n<li>Orense-Empalme (OUQ)<\/li>\n<li>Oviedo (OVI)<\/li>\n<li>Burgos Rosa De Lima (UGR)<\/li>\n<li>Vitoria (VIO)<\/li>\n<li>Valladolid-Campo Grande (XIV)<\/li>\n<li>Segovia Guiomar (XOU)<\/li>\n<li>Murcia Del Carmen (XUT)<\/li>\n<li>La Coruna-San Cristobal (YJC)<\/li>\n<li>Bilbao-Abando (YJI)<\/li>\n<li>Zamora (ZOB)<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Cadiz (CDZ)<\/li>\n<li>Albacete (EEM)<\/li>\n<li>Pamplona (EEP)<\/li>\n<li>Cordoba (XOJ)<\/li>\n<li>Sevilla-San Justa (XQA)<\/li>\n<li>Zaragoza Delicias (XZZ)<\/li>\n<li>Barcelona Sants (YJB)<\/li>\n<li>Alicante-Termino (YJE)<\/li>\n<li>Granada (YJG)<\/li>\n<li>Malaga (YJM)<\/li>\n<li>Valencia Joaquin Sorolla (YJV)<\/li>\n<li>Jerez De La Frontera (YJW)<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>Alicante (YJE)<\/li>\n<li>Pamplona (EEP)<\/li>\n<li>Zaragoza (XZZ)<\/li>\n<li>Valencia (YJV)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Map<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2025\/07\/Renfe-Train.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">View the map<\/a><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-655\" src=\"\/wp-content\/uploads\/2015\/12\/Spain-Renfe-2.jpg\" alt=\"\" width=\"360\" height=\"180\" srcset=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Spain-Renfe-2.jpg 360w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Spain-Renfe-2-300x150.jpg 300w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/p>\n<\/div>\n<div id=\"tab_1_2\" class=\"tab-pane fade\">\n<h3>Renfe E-tickets are available as follows:<\/h3>\n<ul>\n<li class=\"notranslate\">Standalone <a class=\"btn green-meadow\" style=\"cursor: default;\" href=\"#\" data-toggle=\"modal\">9B\/450<\/a> Interline <a class=\"btn green-meadow\" style=\"cursor: default;\" href=\"#\" data-toggle=\"modal\">Interline<\/a><\/li>\n<\/ul>\n<h3 class=\"notranslate\">Standalone sales (ticketed on 9B plate) are possible in these BSP\/ARC markets:<\/h3>\n<ul>\n<li>ARC USA<\/li>\n<li>BSP Australia<\/li>\n<li>BSP Austria<\/li>\n<li>BSP Belgium\/Netherlands\/Luxembourg<\/li>\n<li>BSP Canada<\/li>\n<li>BSP Czech Republic<\/li>\n<li>BSP Finland<\/li>\n<li>BSP France<\/li>\n<li>BSP Germany<\/li>\n<li>BSP Hong Kong<\/li>\n<li>BSP India<\/li>\n<li>BSP Indonesia<\/li>\n<li>BSP Ireland<\/li>\n<li>BSP Italy<\/li>\n<li>BSP Japan<\/li>\n<li>BSP Macao<\/li>\n<li>BSP Malaysia<\/li>\n<li>BSP Mexico<\/li>\n<li>BSP Norway<\/li>\n<li>BSP Scandinavia &#8211; Open in Sweden, Denmark, Estonia, Latvia and Lithuania.<\/li>\n<li>BSP Singapore<\/li>\n<li>BSP South Korea<\/li>\n<li>BSP Switzerland\/Liechtenstein<\/li>\n<li>BSP Taiwan<\/li>\n<li>BSP Thailand<\/li>\n<li>BSP UK<\/li>\n<li>BSP Vietnam<\/li>\n<\/ul>\n<h3>GDS Participation<\/h3>\n<ul class=\"notranslate\">\n<li>Abacus<\/li>\n<li>Amadeus<\/li>\n<li>Apollo<\/li>\n<li>Axess<\/li>\n<li>Galileo<\/li>\n<li>Infini Sabre<\/li>\n<li>Sirena Travel<\/li>\n<li>SITA<\/li>\n<li>Travel Sky<\/li>\n<li>Topas<\/li>\n<li>Worldspan<\/li>\n<\/ul>\n<h3>Eligibility<\/h3>\n<ul>\n<li>Available worldwide.<\/li>\n<\/ul>\n<\/div>\n<div id=\"tab_1_3\" class=\"tab-pane fade\">\n<h3 class=\"notranslate\">Train Range<\/h3>\n<ul>\n<li>9B flights 4000 \u2013 4999<\/li>\n<\/ul>\n<h3>Booking Classes<\/h3>\n<table class=\"table table-striped table-bordered table-hover\" style=\"height: 50px;\" width=\"60\">\n<thead>\n<tr>\n<th>Premium Class<\/th>\n<th>Elige Class<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>F<\/td>\n<td>S<\/td>\n<\/tr>\n<tr>\n<td>*C<\/td>\n<td>*M<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>*These sections are only available to book over 4 weeks in advance of departure.<\/em><\/p>\n<h3>Auto Cancellation of Booking<\/h3>\n<ul>\n<li>If booking not ticketed 8 days before departure, the booking will be auto cancelled every 24 hours before departure. Booking will be auto cancelled every 360 minutes 24 hours before departure.<\/li>\n<\/ul>\n<h3>Booking Restriction<\/h3>\n<ul>\n<li>Bookings must be made 25 hours in advance prior to travel.<\/li>\n<\/ul>\n<h3>Discounts<\/h3>\n<ul>\n<li>N\/A. Adult fare only. Scheduled train departure time (indicated on the boarding pass).<\/li>\n<\/ul>\n<h3>Groups<\/h3>\n<ul>\n<li>No group bookings allowed. Up to 9 passengers with unique names can be issued on the same PNR.<\/li>\n<\/ul>\n<h3>GDS Availability Display<\/h3>\n<p>The image below is a typical GDS availability display demonstrating the possible itineraries between Bogota (Colombia) and Barcelona (Spain). Itineraries with a 9B rail segment appear along with flight transfers.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-322 size-full\" src=\"\/wp-content\/uploads\/2015\/12\/RENFE1.jpg\" alt=\"RENFE1\" width=\"597\" height=\"301\" srcset=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/RENFE1.jpg 597w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/RENFE1-300x151.jpg 300w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/p>\n<h3>PNR Booking<\/h3>\n<p>The image below is a PNR booked on the GDS by a travel agent or an airline ticketing officer (ATO).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3163\" src=\"\/wp-content\/uploads\/2021\/06\/image004.jpg\" alt=\"\" width=\"886\" height=\"346\" srcset=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2021\/06\/image004.jpg 886w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2021\/06\/image004-300x117.jpg 300w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2021\/06\/image004-768x300.jpg 768w\" sizes=\"auto, (max-width: 886px) 100vw, 886px\" \/><\/p>\n<h3>SSR CTCE<\/h3>\n<p>When issuing on 9B\/450 plate please use \u201c SSR CTCE\u201d format at the booking time in order to communicate PAX email address to 9B so that 9B could send an email 72 hours to departure reminding passenger about compulsory check-in on <a href=\"https:\/\/accesrail.com\">accesrail.com<\/a>.<\/p>\n<h3>Refunds<\/h3>\n<p>To point of sale and according to fare rules.<\/p>\n<\/div>\n<div id=\"tab_1_4\" class=\"tab-pane fade\">\n<h3>Check-in<\/h3>\n<p>Earliest 72 hours before train departure, the passenger will have to check-in at <a href=\"https:\/\/accesrail.com\" target=\"_blank\" rel=\"noopener noreferrer\">www.accesrail.com<\/a> to print the Renfe E-ticket boarding pass, which includes their seat reservation.<\/p>\n<div class=\"portlet light\">\n<div class=\"portlet-title\">\n<div class=\"caption\"><i class=\"icon-pin font-yellow-crusta\"><\/i><span class=\"caption-subject bold font-yellow-casablanca uppercase\"> Check-in <\/span><\/div>\n<\/div>\n<div class=\"portlet-body\">\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2015\/12\/Check-in.png\" alt=\"\" width=\"50%\" align=\"left\" \/><\/p>\n<div class=\"mt-element-list\">\n<div class=\"mt-list-container list-default ext-1 group\">\n<div id=\"completed\" class=\"panel-collapse collapse in\">\n<ul>\n<li class=\"mt-list-item done\">\n<div class=\"list-icon-container\"><a><br \/>\n<i class=\"icon-check\" style=\"top: -20px;\"><\/i><br \/>\n<\/a><\/div>\n<div class=\"list-item-content\">\n<p>Passenger visits <a href=\"https:\/\/check-in.accesrail.com\" target=\"_blank\" rel=\"noopener noreferrer\">check-in.accesrail.com<\/a> within 72 hours prior to departure.<\/p>\n<\/div>\n<\/li>\n<li class=\"mt-list-item done\">\n<div class=\"list-icon-container\"><a><br \/>\n<i class=\"icon-check\" style=\"top: -20px;\"><\/i><br \/>\n<\/a><\/div>\n<div class=\"list-item-content\">\n<p>Passenger enters his\/her first and last name and one of the following: PNR Locator or; e-ticket number.<\/p>\n<\/div>\n<\/li>\n<li class=\"mt-list-item done\">\n<div class=\"list-icon-container\"><a><br \/>\n<i class=\"icon-check\" style=\"top: -20px;\"><\/i><br \/>\n<\/a><\/div>\n<div class=\"list-item-content\">\n<p>Passenger prints the travel document, which is required for boarding.<\/p>\n<\/div>\n<\/li>\n<li class=\"mt-list-item done\">\n<div class=\"list-icon-container\"><a><br \/>\n<i class=\"icon-check\" style=\"top: -20px;\"><\/i><br \/>\n<\/a><\/div>\n<div class=\"list-item-content\">\n<p style=\"line-height: 42px;\"><a href=\"https:\/\/accesrail.com\/wp-content\/uploads\/2016\/09\/ice_video_20160930-121543.webm\" target=\"_blank\" rel=\"noopener noreferrer\">View check-in demo<\/a>.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>Travel documents<\/h3>\n<p>At the time of purchase the travel agent issues the e-ticket and receives the Renfe e-ticket pickup number via Special Service Request (SSR). To retrieve their actual travel document, passengers must check-in prior to boarding the train.<\/p>\n<p>The passenger must print their Renfe ticket (boarding pass) at the time of check-in on <a href=\"https:\/\/check-in.accesrail.com\" target=\"_blank\" rel=\"noopener noreferrer\">check-in.accesrail.com<\/a>. Check-in must be done within 72 hours of their travel date.<\/p>\n<p>Passengers who do not have their printed Renfe ticket will not be able to board the train. It is important to note that printing Renfe tickets at the train station is not an option.<\/p>\n<p><strong>Renfe Train e-tickets<\/strong><br \/>\nThe issued travel documents include a Renfe Train Ticket, as seen below, and a page containing information on connections between airports and train stations.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-326 size-full\" src=\"\/wp-content\/uploads\/2015\/12\/Renfe-sample.png\" alt=\"Renfe-sample\" width=\"700\" height=\"928\" srcset=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Renfe-sample.png 700w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Renfe-sample-226x300.png 226w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<h3>Period of Validity<\/h3>\n<ul>\n<li>Scheduled train departure time (indicated on the boarding pass).<\/li>\n<\/ul>\n<h3>Seat reservations<\/h3>\n<p>Transfer Connections to\/from the Airport<br \/>\nPassengers can refer to pages 2, 3 and 4 of their travel documents for conditions of travel and information on transfer connections between the airport and the city center in either Madrid or Barcelona.<\/p>\n<h3>Baggage policy<\/h3>\n<p>Travelers bring their own luggage on the train and must be able to handle their own luggage without assistance, within the following:<\/p>\n<ul>\n<li>All ticketed passengers may carry up to three pieces of luggage, under their supervision and responsibility, in the areas designated for this purpose.<\/li>\n<li>The sum of the dimensions of the three items may not exceed 290 cm, and the largest of the three may not exceed the following dimensions: 85 x 55 x 35 cm (height-width-depth).<\/li>\n<li>The total weight of the three may not exceed 64 kg.<\/li>\n<\/ul>\n<h3>Airport Transfers<\/h3>\n<p>How to commute between Spanish airports and train stations in city centers:<\/p>\n<h4>Madrid airport<\/h4>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/wp-content\/uploads\/2022\/12\/seconPageRenfeMadrid-scaled.jpg\" alt=\"Madrid airport\" width=\"650px\" \/><\/p>\n<h4>Barcelona airport<\/h4>\n<p><img decoding=\"async\" class=\"alignnone size-full\" src=\"\/wp-content\/uploads\/2022\/12\/seconPageRenfeBarcelona-scaled.jpg\" alt=\"Barcelona airport\" width=\"650px\" \/><\/p>\n<h3>Terms and Conditions<\/h3>\n<p>Please refer to terms and conditions <a href=\"https:\/\/accesrail.com\/wp-content\/uploads\/2019\/11\/RenfeConditionOfTRavel.docx\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<\/div>\n<div id=\"tab_1_5\" class=\"tab-pane fade\">\n<ul>\n<li><a class=\"noslimstat\" href=\"#\" rel=\"nofollow\" onclick=\"window.print(); return false;\">Download Sales Manual<\/a><\/li>\n<\/ul>\n<h3>FAQ<\/h3>\n<p><strong>What if the passenger misses their train connection?<\/strong><br \/>\nThe passenger will need to go to the Renfe counter where Renfe will provide them with a new travel document valid on the first available train.<br \/>\nIn case of travel delays, airlines will issue the following voucher:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-331 size-full\" src=\"\/wp-content\/uploads\/2015\/12\/Renfe_Delay_voucher.png\" alt=\"Renfe_Delay_voucher\" width=\"561\" height=\"296\" srcset=\"https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Renfe_Delay_voucher.png 561w, https:\/\/www.accesrail.com\/wp-content\/uploads\/2015\/12\/Renfe_Delay_voucher-300x158.png 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><br \/>\n<!--\n\n\n<h3>Terms &amp; Conditions<\/h3>\n\n\nThe full conditions can be downloaded \/ printed from: <a href=\"http:\/\/www.renfe.com\/empresa\/informacion_legal\/LegalViajeros\/LargaDistancia.html\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.renfe.com\/empresa\/informacion_legal\/LegalViajeros\/LargaDistancia.html<\/a>--><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!--\n\n\n<div class=\"col-md-3 col-sm-3\" style=\"padding-top: 41px;\">[quickbookingPtp regionstation=\"europe\"]<\/div>\n\n\n<\/div>\n\n\n--><\/p>\n<div class=\"row\">\n<div class=\"col-md-12 col-sm-12\"><\/div>\n<\/div>\n<p><!--[quickbookingScripts] --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product Information Availability Booking Information Check-in and Travel Sales Manual Notice At the time of check-in on accesrail.com the passenger must print their Renfe ticket (boarding pass), as without their printed Renfe ticket they will not be able to board the train. It is important to note that printing Renfe tickets at the train station [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":8,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":88,"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":4669,"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/pages\/24\/revisions\/4669"}],"up":[{"embeddable":true,"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/pages\/8"}],"wp:attachment":[{"href":"https:\/\/www.accesrail.com\/fr\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}