OBB Tickets
A propos de
ÖBB, the state-owned rail transport provider of Austria, offers their national rail network through AccesRail with all products sold as e-ticket from the GDS. ÖBB’s point to point tickets can be booked both as a stand-alone product and in connection with a connecting flight (interline) as long as that airline has an interline agreement with AccesRail.
The E-ticket is an open ticket valid for 2 days, to be used for a single trip within the booked destination on all trains operated by ÖBB or partnering railways (including railjet, ICE, EC, IC and local train services) except ÖBB night trains (EN – EuroNight).
Destinations
The most convenient way to explore Austria and the cities in the neighboring countries! The main destinations of ÖBB (Austrian federal railways, passenger division) can now be booked as tickets through GDS´s, based on real timetable information.
Routes can be booked between the following destinations in Austria and neighboring countries:
- Bregenz (XGZ)
- Brno (ZDN)
- Budapest (XXQ)
- Graz Hbf (GGZ)
- Györ (QGY)
- Innsbruck Hbf (IOB)
- Klagenfurt Hbf (KGV)
- Linz Hbf (LZS)
- Munich (ZMU)
- Ostrava (XJV)
- Prague (XYG)
- Salzburg Hbf (ZSB)
- St. Polten (POK)
- Vienna Hbf (XWC)
- Vienna International Airport (VIE)
If the passenger have bought an intermodal ticket, in addition to the destination listed above, the OeBB travel document is valid to additional destinations. During check-in, the passenger will receive, in addition to the travel document, a second page describing in details which destinations are covered for each destination. For passengers travelling to Vienna HBF, a second page describing the station is produced.
Map
ÖBB E-tickets are available as follows:
Les ventes autonomes (billetterie sur plaque 9B) sont possibles sur ces marchés BSP/ARC :
- ARC USA
- BSP Australie
- BSP Autriche
- BSP Belgique/Pays-Bas/Luxembourg
- BSP Canada
- BSP République tchèque
- BSP Finlande
- BSP France
- BSP Allemagne
- BSP Hong Kong
- BSP Inde
- BSP Indonésie
- BSP Irlande
- BSP Italie
- BSP Japon
- BSP Macao
- BSP Malaisie
- BSP Mexique
- BSP Norvège
- BSP Scandinavia – Open in Sweden, Denmark, Estonia, Latvia and Lithuania.
- BSP Singapour
- BSP Corée du Sud
- BSP Espagne
- BSP Suisse/Liechtenstein
- BSP Taïwan
- BSP Thaïlande
- BSP UK
- BSP Vietnam
Participation au SMD
- Abacus
- Amadeus
- Apollo
- Axess
- Galilée
- Sabre Infini
- Sirena Travel
- SITA
- Ciel de voyage
- Topas
- Espace mondial de l'éducation
Éligibilité
- Disponible dans le monde entier.
Gamme de trains
- 9B flights 8100 – 8799
Réservation de cours
- First Class: C-Class
- Standard Class: Y-Class
C-Class tickets open up access to ÖBB-Lounges at the following train stations: Wien Hbf, Wien Westbf, Wien Meidling, Linz Hbf, Salzburg Hbf, Innsbruck Hbf, Graz Hbf and Klagenfurt Hbf.
Annulation automatique de la réservation
- If booking not ticketed 36 hours before departure, the booking will be auto cancelled.
Réductions
- Children 4-15 are charged the child fare. Children under 4 ride free if no seat is required.
Affichage de la disponibilité du GDS
The image below is a typical GDS availability display demonstrating a possible itinerary between Salzburg Hbf (ZSB) and Linz Hbf (LZS).
Réservation de PNR
The image below is a PNR booked on the GDS by a travel agent or an airline ticketing officer (ATO).
SSR CTCE
Lors de la délivrance d'une plaque 9B/450, veuillez utiliser le format "SSR CTCE" au moment de la réservation afin de communiquer l'adresse électronique du PAX à 9B, de sorte que 9B puisse envoyer un courrier électronique 72 heures avant le départ pour rappeler au passager qu'il doit se présenter à l'enregistrement obligatoire le jour de son départ. accesrail.com.
Refunds
Rebooking/Cancellation can only be done by the travel-agent.
Cancellation-Fee:
- Within 24 hours of departure: 50% refundable
- After departure: non refundable
- For interline fares refunds will be applied according to fare rules
Groups
- No group bookings allowed. Up to 99 passengers with unique names can be issued on the same PNR
Enregistrement
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Visites de passagers check-in.accesrail.com dans les 72 heures précédant le départ.
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Le passager saisit son nom et son prénom ainsi que l'un des éléments suivants : Localisateur PNR ou numéro de billet électronique.
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Le passager imprime le document de voyage, qui est exigé pour l'embarquement.
OBB also offers another method to check-in at an ÖBB-Reisezentrum (ticket office): Manual Check-in (service-fee EUR 3,50 per passenger), includes seat-reservation.
Documents de voyage
At the time of purchase the travel agent issues the e-ticket and receives the e-ticket pickup number via Special Service Request (SSR). To retrieve their actual travel document, passengers must check-in prior to boarding the train. The ticket must be printed at home once the customer has checked-in on the AccesRail website.
Seat reservations
As it’s an open ticket, a seat-reservation is not included. Although optional, customers can book a seat-reservation at ÖBB´s website: www.oebb.at/en.
Additional services (e.g. upgrade Y/2. Class -> C/1. Class, or upgrade C/1. Class to ÖBB-Business-Class, bicycle-transport,…) can be booked at ÖBB-Reisezentrum (ticket office).
Please note: Online-booked seat-reservation doesn’t replace Check-In.
Baggage policy
Travelers bring their own luggage on the train and must be able to handle their own luggage without assistance, within the following:
- Up to 3 pieces of luggage, max. 30 kg each.
Airport Transfers
Rail connections from Vienna International Airport: From arrivals on level 0, you can easily connect directly to the train by following the signs for Bahn ÖBB, CAT on level -1.
Terms & Conditions
The conditions of travel are always according to the carrier (rail/air) on which the customer is travelling. For more information, please visit https://www.oebb.at/en/
FAQ
What if the passenger misses their train connection?
As this is an open ticket valid for 2 days this is not an issue as if there is a flight delay the passenger can take the next available train within the validity period.
Travel Documents
- Bergenz http://www.acprail.com/wp-content/uploads/2nd-page-Bregenz.pdf
- Graz http://www.acprail.com/wp-content/uploads/2nd-page-Graz.pdf
- Innsbruck http://www.acprail.com/wp-content/uploads/2nd-page-Innsbruck.pdf
- Klagenfurt http://www.acprail.com/wp-content/uploads/2nd-page-Klagenfurt.pdf
- Linz http://www.acprail.com/wp-content/uploads/2nd-page-Linz-Final.pdf
- Salzburg http://www.acprail.com/wp-content/uploads/2nd-page-Salzburg.pdf
- Poelten http://www.acprail.com/wp-content/uploads/2nd-page-St-Poelten.pdf
- Vienna http://www.acprail.com/wp-content/uploads/2nd-page-Vienna-Central.pdf
