National Express
About
The National Express bus service (NX) offers interlining and standalone booking with AccesRail 9B/450. Passengers can make a single booking that covers both the air and the bus segment to a selection of National Express bus stations.
Destinations
National Express offers bus service between the Central Bus Station at London Heathrow Airport and The Station at Manchester Airport and the following destinations:
| London Heathrow Airport (LHR) from/to: | |
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| Manchester Airport (MAN) from/to: | |
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National Express Bus E-tickets are available as follows:
Standalone sales (ticketed on 9B plate) are possible in these BSP/ARC markets:
- ARC USA
- BSP Australia
- BSP Austria
- BSP Belgium/Netherlands/Luxembourg
- BSP Canada
- BSP Czech Republic
- BSP Finland
- BSP France
- BSP Germany
- BSP Hong Kong
- BSP India
- BSP Indonesia
- BSP Ireland
- BSP Italy
- BSP Japan
- BSP Macao
- BSP Malaysia
- BSP Mexico
- BSP Norway
- BSP Scandinavia – Open in Sweden, Denmark, Estonia, Latvia and Lithuania.
- BSP Singapore
- BSP South Korea
- BSP Spain
- BSP Switzerland/Liechtenstein
- BSP Taiwan
- BSP Thailand
- BSP UK
- BSP Vietnam
GDS Participation
- Abacus
- Amadeus
- Apollo
- Axess
- Galileo
- Infini Sabre
- Sirena Travel
- SITA
- Travel Sky
- Topas
- Worldspan
Eligibility
- Available worldwide.
Train Range
- 9B flights 0 – 999
Booking Classes
- S: Standard class
Auto Cancellation of Booking
- Up to 36 hours prior to departure.
Discounts
- INF under 2 ride free without a ticket if no seat is required.
- CHD age: 2-12.
- No group bookings allowed. Up to 99 passengers with unique names can be issued on the same PNR.
GDS Availability Display
The image below is a typical GDS availability display demonstrating a possible itinerary between London Heathrow Airport (LHR) and Birmingham (BHX/ZBC).
PNR Booking
The image below is a PNR booked on the GDS by a travel agent or an airline ticketing officer (ATO).
SSR CTCE:
When issuing on 9B/450 plate please use “ SSR CTCE” format at the booking time in order to communicate PAX email address to 9B so that 9B could send an email 72 hours to departure reminding passenger about compulsory check-in on accesrail.com.
Refunds
- Refunds will be applied according to fare rules.
Groups
- No group bookings allowed. Up to 99 passengers with unique names can be issued on the same PNR.
Check-in
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Passenger visits check-in.accesrail.com within 72 hours prior to departure.
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Passenger enters his/her first and last name and one of the following: PNR Locator or; e-ticket number.
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Passenger prints the travel document, which is required for boarding.
Travel documents
At the time of purchase the travel agent receives the e-ticket pickup number via Special Service Request (SSR). To retrieve their actual travel document, passengers must check-in and print their ticket prior to boarding the bus.
Period of Validity
National Express tickets are valid for travel between the points specified on this ticket for up to 24 hours from the departure time stated.
Seat reservations
A seat is guaranteed on the journey at the departure time stated on the ticket.
Baggage policy
All customers have a luggage allowance of:
1 x large suitcase (up to 20 kg) and 1 x piece of soft hand luggage that must fit in the overhead rack or under the seat.
2x medium suitcases may be carried instead of 1x large suitcase subject to availability only.
Airport Transfers
To commute from Heathrow Express Terminal 4 to National Express Central Station, passengers can take the free Airport Express to Terminal 3, which departs every 15 minutes, and then walk for about 5 minutes to the Central Bus Station.
More info: https://www.heathrowexpress.com/help-centre/HelpTopic/how-do-i-get-to-terminal-4/#/
Terms & Conditions
Available at http://www.nationalexpress.com/conditions
FAQ
What if the passenger misses their bus connection?
The ticket is valid for travel between the points specified on the ticket for up to 24 hours from the departure time stated, however travel is only permitted subject to seat availability on any subsequent coach.
