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Trenitalia

  • Product Information
  • Availability
  • Booking Information
  • Check-in and Travel
  • Sales Manual

About

Trenitalia, the state-owned rail transport provider of Italy, offers their national rail network through AccesRail with all products sold as e-ticket from the GDS. Trenitalia’s point to point tickets can be booked both as a stand-alone product and in connection with a connecting flight (interline) as long as that airline has an interline agreement with AccesRail.

Destinations

The following destinations are available with direct services from Fiumicino Airport (FCO) in Rome:

Florence Campo di Marte FIR
Bologna Central IBT
Florence Santa Maria Novella ZMS
Padova QPA
Venice Mestre XVY
Venice Santa Lucia XVQ
Genoa Brignole GEP
Genoa Piazza Principe GPP
La Spezia QLP
Pisa Central PSA

The following destinations are available from Rome Termini (XRJ):

Bologna Central IBT
Bolzano Bozen BZQ
Brescia BRZ
Brindisi BQD
Caserta CTJ
Florence Campo di Marte FIR
Florence Santa Maria Novella ZMS
Foggia FOI
Lecce LCZ
Lamezia Terme Central LTZ
Milan Central XIK
Milan Central IPR
Milan Rogoredo IMR
Naples Central INP
Padova QPA
Reggio Calabria Central RCC
Salerno ISR
Torino Porta Nuova TPY
Torino Porta Susa ITT
Trieste Airport TRS
Trieste Central TXB
Venice Santa Lucia XVQ

The destinations to/from Roma Termini can be sold to/from Fiumicino and will include
Leonard Express between FCO and XRJ.

Trenitalia Tickets are available as follows:

  • Interline Interline Standalone 9B/450

Standalone sales (ticketed on 9B plate) are possible in these BSP/ARC markets:

  • ARC USA
  • BSP Australia
  • BSP Austria
  • BSP Belgium/Netherlands/Luxembourg
  • BSP Canada
  • BSP Czech Republic
  • BSP Finland
  • BSP France
  • BSP Germany
  • BSP Hong Kong
  • BSP India
  • BSP Indonesia
  • BSP Japan
  • BSP Macao
  • BSP Malaysia
  • BSP Mexico
  • BSP Scandinavia – Open in Sweden, Denmark, Estonia, Latvia and Lithuania.
  • BSP Singapore
  • BSP South Korea
  • BSP Spain
  • BSP Switzerland/Liechtenstein
  • BSP Taiwan
  • BSP Thailand
  • BSP UK
  • BSP Vietnam

GDS Participation

  • Abacus
  • Amadeus
  • Apollo
  • Axess
  • Galileo
  • Infini
  • Sabre
  • Sirena Travel
  • SITA
  • Travel Sky
  • Topas
  • Worldspan

Eligibility

  • Standalone sales are available worldwide except in Italy.

Train Range

  • 9B 7300 – 7999

Booking Classes

(FR) Freccarossa services: J (Business) W (Premium Economy) B (Economy)
(FA) Freccargento services: C (1st Class) M (Economy)  

(Freccarossa Business Class)

Auto Cancellation of Booking

  • Up to 36 hours prior to departure. No bookings 2 hours before departure time.

Discounts

  • Infants and Children aged 0-6 ride free (without their own seat).

GDS Availability Display

PNR Booking

SSR CTCE

When issuing on 9B/450 plate please use “ SSR CTCE” format at the booking time in order to communicate PAX email address to 9B so that 9B could send an email 72 hours to departure reminding passenger about compulsory check-in on accesrail.com.

Refunds

  • 24 hours prior to departure: 15% penalty.
  • Up to 24 hours before departure: 50% penalty.
  • Once checked-in: non refundable
  • For interline fares refunds will be applied according to fare rules.

Groups

  • No group bookings allowed. Up to 24 passengers with unique names can be issued on the same PNR.

Check-in

Earliest 72 hours before train departure, the passenger will have to check-in at www.accesrail.com to print or download their Trenitalia boarding pass to their mobile phone, which includes their seat reservation.

Check-in

  •  

    Passenger visits check-in.accesrail.com within 72 hours prior to departure.

  •  

    Passenger enters his/her first and last name and one of the following: PNR Locator or; e-ticket number.

  •  

    Passenger prints the travel document or downloads the e-ticket to their mobile phone, which is required for boarding.

 

Travel Document

The issued travel documents for a direct service includes a Trenitalia travel document, as seen below.

For connecting services (Leonardo Express) a second ticket is issued for that specific service. The Leonardo Express Ticket is valid 24 hours from booked departure time.

Period of Validity

  • Scheduled train departure time (indicated on the boarding pass).

Baggage policy

Travelers bring their own luggage on the train and must be able to handle their own luggage without assistance, within the following:

  • Up to 3 pieces of luggage, max. 30 kg each.

Check-in for the flight (for passengers and luggage), as well as security and customs checks are carried out exclusively at the airport. For this, please note the check-in times for your airline and make sure that you arrive at the airport in time.

Airport Transfers

Bookings from Fiumicino Airport to destinations other than the destinations with direct connection will require a change of train in Rome Termini. Leonardo Express service between Rome Fiumicino Airport and Rome Termini will be booked together with the connecting service and the passenger will receive two tickets, one for the Leonardo service and one for the high-speed service out of Roma Termini.

How to get to Leonardo Express train at Fiumicino Airport:

  • he Leonardo Express Airport Train is the fastest and most reliable way to get to Rome Termini Station. The train station is a 5-10-minute walk from each terminal and is clearly marked with blue overhead signs of a train.
  • The Home printed ticket is already validated and is valid 24 hours from the departure time written on the ticket.
    Use the barcode on the Leonardo Express ticket to access the platform at Fiumicino Airport
  • Leonardo Express departs every 15minutes with a journey time of 32 minutes.
  • From the Fiumicino Airport, the first train departs at 6:23 and the last one at 23:23.

Note: It is your responsibility to allot enough time to make the connection to your flight or train departure.

 

  • Download Sales Manual

FAQ

What if the passenger misses their train connection?

If an interline passenger miss connection with the Trenitalia service, the ticket will be valid on a later service, and seat allocation will be given by the train manager.

Frecciarossa Business Class

Italy train business class seating
Frecciarossa Standard Class

Italy train premium class seating
Frecciarossa Standard Class

Italy train standard class seating
Frecciarossa Bistro Car

Dining car in Italy train
Frecciarossa Exterior

Italian high speed train at station
Frecciargento First Class

Business people working in first class Italian train
Frecciargento Second Class

Passengers looking out window on Italian train
Frecciargento Exterior

Frecciargento train stopped at station in Italy

 

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About

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If you need any assistance, please contact our client service department by email at info@accesrail.com or by phone at 1 (514) 904-2611 or toll-free from USA & Canada at 1 (866) 817-6383.

In operation for more than 20 years, AccesRail is an IATA Travel Partner with its own carrier code (9B) and its own airline accounting code (450). AccesRail is present on most GDSs around the world, making it possible to book air and rail on the same itinerary. Like any airline, our rail inventory can be purchased and ticketed in the airline primary screen display of GDSs. Travel agents, railways, airlines and consumers benefit from AccesRail's expertise in the intermodal travel experience.

Contacts

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Email: Info@AccesRail.com

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